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Tag Archives: honesty

Wayback Wednesday… Dirty Little Secrets…

A tablet with the phrase "For sale by own...

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There are a couple of Dirty Little Secrets in Real Estate.  I wrote about one of them a few years ago this week.  Those people that want you to sell your home “FSBO” through them for a flat fee have one of those secrets.  They don’t care if your home sellsThey get paid whether your home sells or not…  In fact, I’ve been to presentations where some of these companies were talking about their business model.  It was mentioned that if the house DOESN’T sell, they have a chance to double down on the revenue.

But that isn’t the only secret.

Another one is that your real estate agent is only guessing at the “market value” of your home.  And the same holds true for appraisers, adjusters and anyone else that is pegging a “value” to a home.  There is only one way to determine an accurate type of value for a home, and that is replacement value.  But that isn’t market value.  See, the problem is that market value is determined by a buyer and a seller agreeing on the price of a house.  And it is valid at the closing table… for THAT buyer and THAT seller.  The second that title changes hands, that value starts becoming vaporous again.  Some of us are pretty good at guessing what the market value MIGHT be, but it is a guess.

I don’t want that to sound self-serving.  If you really want, I’ll sell your house for a flat fee.  We can agree on everything right up front… what is going to be done, when it will be done, what is or isn’t included…  You’ll even get a healthy discount for going that way.

I don’t mind being open about this industry.  Dirty laundry HAS to be aired in order to get clean.  This isn’t GIANT dirty laundry, but I think it is something that needs to be disclosed.

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Wayback Wednesday… Buyers and Sellers, Same Advice…

Deal Castle

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I’m going WAY back this week.  I’m going back 3 years.  There are a LOT of real estate bloggers that can’t go back close to three years because their blogs didn’t exist that long ago.  I actually had been blogging a year by then.  [Horn-tooting over]

I had a series of posts earlier that year called “Into The Mailbag” where I answered on the blog, questions I got from my email.  It was fun, and still one of my favorite things to do… help consumers have a better experience while buying or selling property.  [As a side-note, feel free to shoot me questions for my blog… they are great post ideas]

These two posts were actually inspired by the Into The Mailbag series, but they were not actually asked by my readers or clients.  They were subjects that I always seemed to end up addressing with clients.  I called them “Not into the Mailbag“.

In Not into the Mailbag… Buyers… I posted about offering strategies for buyers.  Many seem to think (still) that offering some percentage of the listing price is the magical solution to getting a good deal and making sure to actually be able to get the property.  It isn’t so…

In Not into the Mailbag… Sellers… I posted about listing price strategies for sellers.  Some sellers try to game buyers by thinking that the listing price should be some magical percentage higher than they actually expect the home to bring.  That isn’t so, either…

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A Seat at the Table…

Freddie Mac

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Millions of American families are facing foreclosure.  Millions more have already been through the process… and there are millions that don’t know it yet, but they will be staring at foreclosure proceedings in the future.  It is an epidemic, one that is difficult to escape.  Not impossible… but difficult.

Foreclosures are accelerating for a couple of reasons… but one of them is momentum.  As a neighborhood faces foreclosures, the values of the non-foreclosed homes dwindles.  Foreclosures generally bring lower prices, which pushes down the prices of non-foreclosed homes… which pushes down the prices of the foreclosures.  It is a self-perpetuating cycle.  Buyers are afraid to jump in because they see prices still moving down.  Sellers get desperate to get out because they see their equity (if they have any) drying up.  The cycle continues.  Some of the people that needed to move couldn’t hack the values anymore, and they let their home slide into foreclosure.

Those that are marginal or that trying to be proactive call their banks.  They talk with them about short sales or loan modification.  For the vast majority seeking a loan modification (we are talking 98%+ here), they might as well talk to a brick wall.  Short sales are slightly more common, assuming the seller only has one mortgage.

Banks simply aren’t really open to talking with the homeowners about their situation.  And there are a variety of reasons.  Some of them they are willing to say (in an unguarded moment, perhaps).  Other reasons the people in the Loss Mitigation department might not even realize… if they do, they aren’t talking.

  • The sign in the lobby of AIG's headquarters at...

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    The borrower doesn’t have enough income anymore to support the modified loan (in their opinion…)

  • If they grant a principal reduction to one borrower, they will be flooded with others expecting the same thing.
  • The “other bank” won’t accept an amount that is inside of their guidelines.
  • There just isn’t enough staff/resources to handle the load.

And the big one that nobody seems to talk about…

  • The banks insurance on the loan will cover them in a default, limiting the amount of loss they will suffer.  However, if they modify or allow a short sale, their insurance won’t kick in.  That increases their loss.

This is the one that really needs to be worked on.  The insurance company… the people that REALLY need to be involved in loss mitigation, don’t have a seat at the table.  And the big losses are at the loan insurance level.  Whether it is a private insurer like AIG (remember their bailout?), a government sponsored entity  like Freddie Mac or Fannie Mae or a public loan guarantor HUD, they don’t have the chance to be actively involved in the process until it is too late.

To Fix it…

The first thing that would need to happen is for the entity that insures of guarantees the loan to have an active role in the decision about modification or foreclosure.  Right now, in the case of a short sale, it is up to the “investors”, those that actually own the loan (often that is NOT the bank).

When a homeowner inquires about a loan modification, the bank should do their best to determine two things… they should look at the value of the property and the homeowner’s ability to pay.  What they should be looking for is to find at what level the homeowner would likely be able to pay.  At that point, the insurance company (or loan guarantor) should take over if the numbers look like they would be bearing the loss.

 

graph shows U.S. foreclosure trends (quantity ...

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Example:

 

  1. Bob the homeowner loses his job and ends up working for less money.  He can no longer really afford his home, but doesn’t want to walk away.  He paid $300,000 for the house and owes $285,000.
  2. Bob contacts his bank.  The bank determines that the house would likely sell in a foreclosure sale for $210,000.  Bob would be able to qualify for a loan of $220,000.  The banks insurance kicks in at $240,000.
  3. At this point, the insurer would review the file.  If the bank takes the house, they would have to pay the bank whatever loss they suffered under $240,000.
  4. Rather than the bank going through with foreclosure, the insurance company agrees to pay $30,000 if they re-write Bob’s loan to $215,000.

Bob ends up owing a little more than the house might fetch in a foreclosure sale.  The bank doesn’t incur the costs of foreclosing and having to get the property ready for sale.  The insurance company takes a hit, but it might be a smaller hit than they would have taken had the house been foreclosed.  And there is less risk for everyone involved.

 

 

Free Money Collection in Cash

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Of course, the example above is completely fictitious.  The numbers are pulled out of thin air…  And honestly, there are a LOT of people that would not be helped in such a situation.  The goal, however, isn’t to save every homeowner in the country that is upside-down.  The goal is to minimize losses to consumers, the banks, insurance companies, GSEs and the government, while helping people that still have some capacity to participate.

 

 

People without income or expenses too high to make a reasonable payment are not going to be helped.  People that take advantage of the system once and are trying to get a third chance would likely not be helped (I would call a program like this a good second chance).

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Unintended Landlords… A Little Help Here…

Monument to David Berry, a good landlord of wh...

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One of the things that I see a lot of, especially with “unintended landlords” is a failure to look at the big picture.

And Unintended Landlord is a seller that is unable to sell their home and turns to renting it out in order to stem the cash flow blood-letting

I often see properties where the listed rental rate is too high.  Often, the rental rate sellers (landlords) are asking is based on their own financial needs… like the mortgage.  The bottom line is that the market and the mortgage might not be lined up.

And then a prospective renter comes along and offers a rate that is a little below their liking… maybe even a lot below their liking.  And it is rejected.  But let’s look at the bigger picture here.

Let’s say that the house payment is $1500/mo. and so the landlord is trying to cover it… and asking for $1500.mo for rent.  Along comes a possible renter offering $1250/mo for rent.  The landlord looks at the offer and rejects it… he doesn’t want to lose $250/mo.  But instead, he is losing $1500/mo. Maybe he can get it rented for more soon… but what if he can’t?  If the house sits vacant for 2 months, the landlord has lost the same amount of money as they would have in a year if they rented the house at $1250/mo.

This advice is ONLY for unintended landlords.  For those that are buying properties for the purpose of holding them as part of a rental portfolio… you should NOT have this problem.  If you do, you paid too much or you didn’t put enough down… or you need to renovate your property to increase its value on the rental market.  “Professional” landlords NEED to have properties that are cash-flow positive.

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Craigslist Annoys Me…

Craigslist

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I use Craigslist to post listings…  I use Craigslist to cruise listings, too.  And I get annoyed almost every time I open the site…  I expect that you do, too.

The real estate ads seem to be the worst.  And real estate professionals are right in the thick of it.  I think it gives a bad name to all of us when so many of our peers have a flagrant disregard of the terms of use for the service.  If they don’t like the rules, don’t use the site.  If they still think that the exposure is valuable, follow the rules.

There are a few things that my peers do that are over the edge…

  • Spam/Overposting. Craigslist rules limit re-posting of an ad to once every 48 hours.  Yet, when I log in, I see some ads re-posted as many as 20 times in a single day.  Real estate agents aren’t the only people violating this rule… but we might be the biggest group.
  • Mis-categorization. This comes in two flavors.
    • Flavor one is posting service ads in real estate categories.  It isn’t that hard to figure out… an ad promoting YOU as a real estate agent is NOT the same as an ad for a property.  There is a place for you to advertise yourself.
    • Flavor two is posting ads in the wrong category on purpose… to try to get renters to buy.  And the worst type of this is where the poster doesn’t actually disclose that they are talking about a “rent-to-own” house rather than a rental.  When someone calls, they put out the hard sell to get them into any property that they have available.
  • Failure to Disclose. This one is an actual licensing law violation.  Whenever a real estate agent or broker places an ad, they HAVE to disclose that they are licensed, and the name of the brokerage where the license is held.  There also has to be a number to contact the brokerage.
  • Blind Ads. These are a variation of the failure to disclose… but the agent (not always a licensed agent, though) will post a REALLY vague ad and then just use anyone that calls as a lead and see what they might be able to sell them.  Often they don’t even know of a property that matches the ad they posted.

There are a few things that we (as real estate professionals) and you (as consumers) can do to turn the tide.  We need to police ourselves so that we can all have a better experience.

When I talk with agents that use these tactics, they always give the same responses… they are doing it to get a leg up on the competition.  So, we agents need to make a decision to NOT use these types of tactics.  As brokers, we can stop our agents from using them.  People post their ads over and over in order to keep them on page one.  Well… if you post YOUR ad there 6-20 times a day, and everyone else does that too, you HAVE to post it over and over because there are now 6-20 times more ads.

As consumers… and agents… flag the rule breakers.  When their ads go away, they don’t get ANY leg up.  At some point, CL will start banning IPs from posting and killing accounts of spammers.  Heck, maybe they already do.  But, when these folks start having big issues with their “Craigslist Domination Strategy” and they get nothing because of their behavior, they will change.

And we all get a better experience…

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