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Tag Archives: honesty

Customer Dis-Service, Part I

Wednesday, 25 July 2007 15:22
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There are a few things that have my shorts in a bunch… so, here they are. Careful. They’ve been brewing for a little while.

There is a house in my subdivision that has been under contract since February… that’s right, February. It will take six months if it closes on time. This house is listed with a flat-fee company. The listed price was reasonable (I’ll be curious what it actually sold for). When it went up for sale, it was a well kept house. Of course, now it looks pretty run down. The grass was cut once or twice, and is LOADED with weeds. It is actually a fight to get to the front door.

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Buying a Brand New Home… Still Need an Agent?

Monday, 23 July 2007 19:12
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(This is a re-post of something I put in my forum last year.)

I’ve spent a large part of the day today working on behalf of a client that purchased a custom built home. While my official duties ended at closing a little over six months ago, I have continued to work with this buyer since that time to try to help ensure that the house we contracted to have built is as it should be.

This brings me to the point of today’s blog. Many times buyers that are looking at new homes don’t feel the need to have their own agent. “The nice people at the community’s office are so helpful,” etc. And, yes, they are. However,

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Mercedes Doesn’t Discount…

Sunday, 22 July 2007 12:31
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The world has changed. The question is, “What are we going to do about it?”

Wal-Mart, Target, Harbor Freight Tools, and scores of other discounters are thriving. But, is that the model that we should pursue? Is that what our customers really want? Are we headed for extinction? With all of the various avenues for information available from valuation websites to transaction advice, are buyers and sellers going to cut us out of the picture? Should they?

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Agent as Buyer

Sunday, 22 July 2007 12:29
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Today’s blog will be looking at things from a little different perspective.

My wife and I are thinking of buying a new house. So, we’ve been out looking at houses. It’s tough. We like our house (like, not love) and we really like where we live. As we look around, we wonder if we really want to move. We definitely want more space. We have a three bedroom house and would like to have a four bedroom house. We have a two car garage, and really need more space there (I could fill a six car garage). The yard is a good size, and fenced, like we need it. Enough about that.

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An Unfortunate Stereotype

Saturday, 21 July 2007 21:46
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I had an interesting experience a couple of weekends ago, and I’ll get to it in just a moment.

On TV, or in the movies, I often see derogatory stereotypes of real estate agents. I see us portrayed as less than intelligent, greedy, and not very scrupled. We aren’t portrayed as dangerous, but rather ineffectual. It has always bothered me, since in most of my dealings I have dealt with agents that were honest and hard-working. Of course there have been a few that weren’t the

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